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How to Create and Manage Mention Streams

C
Written by Cary Olson
Updated over 3 months ago

1. Creating a Mention Stream

At the top right corner of the page, you can select the desired time range to view relevant mentions within that period.

2. Managing Mention Streams

1. Sorting Mention Streams

In Mention Streams, the system supports multiple sorting rules to help users quickly surface the latest posts, high-engagement content, or posts with elevated risk of virality—based on their analysis goals.

Click the Sort menu at the upper-right corner of the Mention Stream to select a sorting method. The sorting will immediately apply to all content within the current stream.

2. Mention Stream Filters

To help users quickly focus on key information from a large volume of mentions, Mention Streams supports multi-dimensional filters for precise content selection. By combining filter conditions, you can track content from specific platforms, languages, or sentiment types in real time, improving monitoring efficiency.

3. More Actions

At the top right corner of each Mention Stream module, click the [···] button to access a set of extended actions. These include viewing topic details, exporting data, or clearing the current stream—providing flexible content management and data output capabilities for multi-stream monitoring scenarios.

If you need a customized auto-refresh solution, please contact the OneSight Customer Success Team for personalized support.

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