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View Topic Details (Dashboard) : Conversations

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Written by Cary Olson
Updated over 3 months ago

The Conversation Module, powered by AI-based natural language processing and clustering technologies, helps users efficiently navigate massive volumes of text by highlighting high-frequency keywords, trending topics, representative accounts, and content distribution patterns.


This module is ideal for uncovering user focus areas, identifying dissemination structures, and building a semantic tagging system.

1. Conversation Insights

Through semantic parsing and frequency analysis of all collected content, the Conversation Insights section presents the following key information:

  • Most Mentioned Keywords:

    Visualizes a keyword cloud showing the most frequently mentioned core terms within the selected topic (e.g., “cybertruck,” “tesla,” “elonmusk”), helping identify public opinion focus and sentiment trends.

  • Most Mentioned Hashtags:

    High-frequency hashtags (e.g., #cybertruck, #elonmusk) reveal common thematic clusters used by users, aiding in the analysis of community discourse systems and content context.

  • Most Mentioned Accounts:

    A list of frequently mentioned social accounts (e.g., @elonmusk) helps identify key disseminators, originators of conversations, or potential KOLs/KOCs.

  • Most Used Emojis:

    Analysis of the most used emojis in text provides support for detecting emotional tone and tracking user sentiment trends.

  • Most Referenced Domains:

    Identification of frequently linked external websites (e.g., news portals, media outlets, brand homepages) aids in tracking the topic’s dissemination path and source of information.

2. Conversation Distribution

This section provides a multi-dimensional structural analysis to help users understand content composition and dissemination patterns, including:

  • Media Type Distribution: Categorizes and analyzes content by format such as text, images, videos, links, etc.

  • Content Type Distribution: Categorized by posts, comments, shares, and more.

  • Content Publish Time Distribution: Identify posting density patterns and analyze peak activity periods.

  • Platform-Specific Structural Analysis:

    • For X (formerly Twitter): Analysis of post types and distribution of client devices.

    • For Reddit: Analysis of subreddit structures and news source origins.

3. Usage Recommendations

  • Combine filters (such as platform, language, sentiment) to quickly pinpoint high-frequency mentions within specific regions or user groups.

  • Use the “drill-down” feature to explore more detailed analyses.

  • High-frequency keywords and accounts can be directly used to create new listening topics, track dissemination nodes, or trace the origin of public sentiment.

  • It’s recommended to cross-analyze with the “Sentiment Trend” and “Engagement Trend” modules to assess the sentiment polarity and dissemination intensity of the mentioned keywords.

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